Following its acquisition of struggling charger company Andersen EV last month, EVIOS has outlined a new 12-month plan to accelerate the growth of the premium home charging firm.
It is to invest at least £1.5million in product development, refinements to the Konnect+ app and enhanced customer service. In the short term, funds will be directed to support Andersen EV’s existing 12,000-strong customer base by honouring all existing warranties, providing extended customer care hours to include weekends, and upgrades to the app. •
Andersen EV is also now set to develop an enhanced version of the Andersen A2 home charger. The existing unit features premium-grade natural materials, a slimline structure, hidden charging cable and a choice of 96 finishes, which led to it being named as the ‘preferred’ charger for both Jaguar Land Rover and Porsche customers.
David Martell, CEO of Andersen EV, said: “Andersen occupies an unrivalled position in the home charging market, and we are investing to ensure the brand, product, and overall customer experience fulfil their full potential. We ensured that the acquisition had an immediate positive outcome for existing as well as new customers, dispatching over 160 new units in just ten days. We can assure all customers that we have a healthy supply chain, and any new orders will be fulfilled usually within 48 hours.”
Martell says that over the next year, Andersen will roll out a programme of product enhancements that support the introduction of new technologies and features. “We recognise that customers have a great deal of choice when it comes to home chargers, but none are able to compete with Andersen in this premium segment of the market. We will ensure that the brand’s premier positioning is fostered and built upon.”